Skills 4 Schools

Secretaries

School secretaries play a crucial role in the day-to-day life of a school by providing a wide range of administrative support to keep everything running as smoothly as possible.

Secretaries usually spend the majority of their time answering the phone; typing letters and reports for the head; dealing with incoming and outgoing mail; printing and photocopying; and keeping records of pupils and staff.

They're often responsible for sending key educational data about the school to the Department for Education and Skills.

School secretaries need:

good written and verbal communication skills
confidence with figures
good ICT skills
the ability to relate well with pupils, teachers and parents.

No formal academic qualifications are usually required, but a good standard of education is expected with a proper grasp of English and maths. A secretarial qualification is useful and experience of office work and computer literacy are nearly always required.

For more information on the role of a school secretary click here

If you would like to know how you can develop within this role click here and select your area of work.

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